Without hesitation, I can advise that OPG was extremely satisfied with the quality of the premise and the extraordinary efforts made by the landlord to have the space ready under an extremely challenging schedule. Mr.Farhi and Mr.Pundaky demonstrated very strong project management skills and were able to secure an excellent contractor to complete the necessary work on time and within budget.” …“As a new tenant there are always “growing pains” while getting used to a new facility, however, the efforts made by the landlord to ensure a smooth transition have been very much welcomed.
…Mr. Farhi continues to provide us with his high standards of building management and care. He takes great pride in his holdings and consistently pursues alternatives to enhance the properties. He understands that satisfied tenants are a property owner’s greatest asset. He responds to our client’s needs in a friendly and expeditious manner, regardless of the hour.” “The Province is very satisfied with the performance of Mr. Farhi. My clients give him high praise for a job “well done”. All of my clients have recommended renewals of their leases with Mr. Farhi.
Locating a space that fit our unique and specific requirements would have proved very challenging if not for the expert assistance we received from Shmuel Farhi and Farhi Holdings.
Farhi Holdings took the guesswork out of our real estate dilemma, and not only provided Blyth Academy with numerous suitable options to choose from, but also quickly and seamlessly assisted in the logistics of getting our residence ready for students.
We are so impressed with their care and attention to detail that, when it came time to move our campus to a new downtown location, Farhi Holdings was our first choice as a real estate partner.
In addition to first-‐rate professionalism as a real estate management company, Farhi Holdings has taken a personal approach with our team, assisting us in getting to know the business climate in London and even helping with our marketing and media outreach.
I once again compliment you on the exceptional tenant experience you deliver day in and day out to all members of RBC Financial Group and the other tenants in our building. I have often referenced you as a role model of what I believe a quality landlord should be.
Your company have been responsive to our needs and have gone out of their way to make sure we are comfortable and all issues that arise addressed immediately, whether during regular business hours or weekends.
…your company continues to display responsive building management with a keen desire to maintain the heritage of these buildings, specifically those in the downtown core.
Attention to quality and detail are consistent elements of Mr.Farhi’s projects. For each tenancy Mr.Farhi provides high standards of building management and care. Mr.Farhi’s pride in his holdings is evidenced by his continuing efforts to maintain and enhance his properties. Regardless of time or issue, the response from Mr.Farhi and his employees to tenant concerns has always been prompt and efficient.
…my staff and myself have come to expect responsive, expedient, effective and professional action in regard to any service needs relating to this site, and we have been completely satisfied at all times. Our experience with Farhi Holdings has always been very positive.
Mr. Farhi recognized our pressing need to vacate our current space and rose to the challenge. In spite of the challenges with retrofitting a heritage building, Mr. Farhi was strong in his plan to maintain the historical integrity of the building, while making it a functional space for our staff and clients, including the installation of an elevator. Farhi Holdings built the elevator shaft with period bricks thus making it a blended part of the existing structure.”
…we were continually impressed by Farhi Holdings’ attention to detail and their concern that the building would meet our needs. Mr. Farhi continues to impress by maintaining a safe attractive building, both inside and out. Mr. Farhi is very socially conscious and provides much support to non profit services such as WOTCH in the London community.
Your dedication to sound business practices at the corporate level, combined with management’s ethical treatment of clients, tenants and staff, support the Farhi Holdings corporate philosophy of maintaining the highest standards of integrity – which mirror your personal beliefs and priorities – and parallels Effort Trust’s corporate philosophy. It’s you and all the people like you whose efforts contribute immeasurably to the ongoing progress and success that our communities have achieved.
Mr. Farhi is an outstanding property manager, keeping his buildings in excellent condition and often taking on difficult revitalization projects. He has re-‐purposed and renovated several important heritage buildings in London, including the building that my staff and I occupy as a Planning Division at 206 Dundas Street.
Mr. Farhi went to great lengths to rebuild the façade of this building to its former glory, while also creating a state-‐of-‐the-‐art workplace complete with advanced IT infrastructure, innovative-‐ shared workspaces, and using various sustainable energy techniques. Mr. Farhi is working hard to improve London’s core through his private sector investments recognizing the importance of Downtown London to the City as a whole and also recognizing the positive influence of a revitalized downtown on his properties and his tenants. His efforts are making a very real impact on the success of our Core, contributing to economic regeneration and a new vibrancy downtown.
We have always found Farhi Holdings to be first-‐rate in their attention to our concerns. They maintain the premises to the highest standards, respond promptly to any requests for service or assistance, and keep in regular contact to ensure all our needs as tenants are met. They were very solicitous of our concerns and made sure everything was done to ensure our business operations were uninterrupted. As commercial realtors we have ongoing professional relationships with all the major property owners in the city, but I can say without reservation that the service provided by Farhi Holdings to every building and tenant with which I am familiar is outstanding, and a testimony to the commitment to excellence of the owner, Mr. Shmuel Farhi, and his highly-‐motivated and professional staff.
Typically, smaller organizations like our located in a larger building potentially could feel they are not given the same attention devoted towards larger tenants. I am very pleased to say this has “not” been our experience at 383 Richmond Street. Farhi Holdings staff has always been attentive to our needs and we are treated as if we were the only tenant. The building has been maintained to very high standards and we are proud to call it our home. Whether we need something taken care of quickly or we just need information, your staff at Farhi Holdings have always jumped to the task and been there for us.
…We have no hesitation endorsing your corporation as a five-‐star landlord.
Having dealt with hundreds of landlords in many different situations in my 30 years in commercial/corporate real estate, I am very confident in saying Mr. Farhi and his team stands out as one of the very best. They take great pride in every Farhi property and consistently look for ways to enhance the properties and add value for the tenants. This reflects Mr. Farhi’s commitment to taking all his business dealings and responsibilities as a landlord very seriously. His company’s corporate motto is, “A satisfied tenant is our greatest asset”, and I can attest that FHC works that belief every day.
This is also reflected in the quality of staff with which Mr. Farhi surrounds himself and in their commitment to tenant satisfaction. I have seldom seen more dedicated employees and they have always been immediately responsive to any needs or concerns I may have had, whatever the hour.
I am also impressed by the level of community involvement Mr. Farhi maintains, particularly as a philanthropist who has donated millions to the city he loves.